Artificial Intelligence (AI) tools such as Chat GPT are rapidly increasing in usage within the office. It is being used to assist with tasks and offers improvement in productivity and efficiency. However, there are several considerations that the company must consider before implementing them in the workplace.
- Strength and Limitations: AI tools are useful to effectively reduce the time spent on some tasks and to provide quick responses to some questions. However, it is not perfect and can sometimes provide you with incorrect information.
- Enhancement, not a Replacement: Human supervision is still required to review its output and ensure that any biased or incorrect information is corrected. Thus, it can only be used as an enhancement and not a replacement to human tasks.
- Data Privacy: One of the concerns with using AI tools is data privacy. As many AI tools save your prompt in their database. It is important to ensure that any sensitive or confidential information is not included in the prompt.
- Employee Training: It is necessary to provide employee training on how to effectively use these tools. The training will help them understand how to identify the effective prompt to use and get the most ideal response. Additionally, the training will also aid them in identifying sensitive information that should not be included with the prompt.
AI tools can offer several benefits for a business. However, there are limitations that should be considered. By understanding its strengths and limitations, its implications on data privacy, and the necessity of training employees on how to effectively use it, businesses can make the most of what these AI tools have to offer while minimising potential risks.